What browsers are supported by the site?

Media Village is not supported by IE8 or earlier versions of Internet Explorer, so for optimal viewing please use Firefox, Safari, Chrome or IE9 or newer browsers.

How do I register?

I had an account before, why doesn't my password work now?

I forgot my password; what do I do?

Will I have to reset my password again later?

Your password will need to be reset only if you forget it. To reset your password, click on the “Forgot Password” link on the login page.

Will I need to renew my account?

You will no longer need to renew your account every six months.  Accounts will remain active unless there is one year of inactivity. If that occurs, you will need to contact us through the Contact Support Form.

I tried to register but was told I am already a registered user.  What do I do?

You do not need to re-register. To reset your password, go to the Login page and click on the "Forgot Password" link.  You will receive an email with a temporary password.

Who is granted access to Media Village?

The contents on NBCU Media Village are for editorial use only for U.S. domestic press.  International press should contact their local broadcaster or Getty Images (www.gettyimages.com/NBCUniversal) for press materials. [Canadian press - Please refer to our User Agreement].

How am I able to use NBCU photography?

Can I share my account with coworkers?

Account sharing is not permitted and doing so may result in your account being revoked. All eligible employees should register for their own account.

I do not see the answer to my question here; what can I do?

Use the Contact Support Form; detail any issues you are having and we will respond within one business day.